ce888's Privacy Policy
ce888 is committed to full transparency about how your personal information is collected, stored, and kept secure.
ce888 ("we", "our", "ce888") places the highest importance on the privacy of players in Bangladesh. This privacy policy ("Policy") explains what information we collect when you visit the ce888.cam website, register, or use our services, how we use it, who we share it with, and how we keep it secure. By using this site, you are considered to have agreed to the terms of this policy. If you do not agree, please refrain from using our platform.
1. Information We Collect
Personal Identification Information
When you create an account at ce888, we collect the following information:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification — for users aged 21 and above only)
- Mobile number
- Residential address
- Preferred currency (Taka / BDT)
KYC Documents
To comply with applicable regulations and prevent fraud, we may request identity verification documents for withdrawals above a certain amount, such as:
- National ID card (NID) or copy of passport
- Driving licence (where applicable)
- Proof of residence document (utility bill or bank statement)
- Proof of ownership of payment method (bKash, Nagad, Rocket, Upay or bank)
Payment and Transaction Records
We record information related to deposits and withdrawals, which includes:
- Transaction date, time, and amount
- Payment method used (bKash, Nagad, Rocket, Upay or bank transfer)
- Transaction identification number
- Partial wallet or account number (full numbers are never stored)
Technical and Usage Information
When you use our site, the following information is collected automatically:
- IP address and approximate location
- Device type, operating system, and browser version
- Time of site access and page visit history
- Referral source (which site you came from)
- Cookie and session information (details in section 8)
2. How We Use Your Information
ce888 uses collected information only for legitimate and necessary purposes. We never sell your information to third parties.
| Purpose | Description |
|---|---|
| Account Management | To complete registration, login, and account verification processes |
| Service Delivery | To effectively manage services related to games, betting, bonuses, and promotions |
| Financial Transactions | To securely process deposits, withdrawals, and payments |
| Identity Verification and Fraud Prevention | To carry out age verification, the KYC process, and to detect unauthorised activity |
| Customer Support | To respond to your enquiries via live chat or email and resolve issues |
| Personalised Experience | To recommend games and present relevant offers based on your preferences |
| Marketing Communications | To send promotional emails or messages with your consent (which can be withdrawn at any time) |
| Legal Obligations | To maintain records required to comply with applicable laws and regulations |
| Responsible Gambling | To identify signs of problematic gambling and take protective measures |
| Platform Improvement | To analyse site performance and improve user experience |
3. Sharing Information with Third Parties
ce888 never sells or rents your information. However, information may be shared with the following parties in limited and controlled circumstances:
Financial Service Providers
The minimum information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment gateway. These providers operate under their own privacy policies and security standards.
Technology Partners
Our game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI, may receive the minimum information required to operate games (such as player identification numbers and betting history). They do not receive personally identifiable information linked to your identity.
Fraud Prevention and KYC Verification Providers
Independent identity verification and KYC service providers may verify your documents and name and date of birth in order to meet legal obligations. This process is carried out entirely over encrypted channels.
Legal and Judicial Requirements
ce888 may be required to disclose information in order to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such cases, only the information specified by law is provided.
Corporate Changes
In the event of a merger, acquisition, or transfer of ce888's business operations, user information may be transferred to the new ownership. Should such a change occur, we will notify you in advance by email.
4. Data Security Measures
ce888 uses industry-standard security technology to keep your information secure. Our security framework consists of the following layers:
SSL / TLS Encryption
All data transmitted on the site is protected by 256-bit SSL encryption. When your browser displays a lock icon, confirm that the connection is secure.
Restricted Staff Access
Within ce888's internal systems, only authorised staff may access information on a need-to-know basis. All access is logged and subject to audit.
Secure Server Infrastructure
Your information is stored on firewall-protected servers. Encryption is applied at the database level as well, making unauthorised access impossible.
Ongoing Security Surveillance
Our systems are monitored 24/7 to detect suspicious logins, unusual transactions, and potential security breaches.
Security Limitations
No internet-based service can guarantee absolute security. While we take every precaution, users also play a role in protecting their accounts by keeping their passwords private and using familiar devices.
5. Data Retention Period
ce888 retains your information only for as long as necessary. The retention periods for different types of information are set out below:
Active Account Information
Personal information and transaction records are retained for as long as your account is active. After an account is closed, information required to meet legal obligations may be retained for a specified period.
Financial Transaction Records
All financial transaction records are retained for at least five years after an account is closed. This is required under financial regulations and anti-money laundering (AML) policy.
Identity Verification Documents
KYC documents are retained for a specified period in accordance with legal requirements. After the verification process is complete, these documents are transferred to a secure archive.
Marketing Communication Data
If you unsubscribe from marketing communications, your contact information is removed from the marketing database immediately, though account information is maintained separately.
6. Your Rights
As a ce888 user, you have the following rights regarding your own information. To exercise these rights, email [email protected].
Right to Access Information
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correct Information
If any of your information is inaccurate, you may request a correction. We will make the correction within a reasonable time.
Right to Delete Information
You may request the deletion of information that is not required beyond legal obligations.
Right to Object to Processing
You may object to the use of your information for marketing purposes and withdraw your consent at any time.
Right to Data Portability
You may request your information in a structured, machine-readable format and ask for it to be transferred elsewhere.
Right to Restrict Processing
You can request that the processing of your information be temporarily restricted under certain circumstances.
7. Cookie & Tracking Technologies
A General Introduction to Cookies
Cookies are small text files that your browser stores on your device. ce888 uses these cookies to improve your experience, maintain login sessions, and ensure the site functions properly.
The types of cookies we use
- Essential Cookies: Required for login sessions, security tokens, and core site functionality. These cannot be disabled.
- Functional Cookies: Used to remember your language preference, recently played games, and personalised settings.
- Analytics Cookies: Used to understand which pages are visited most and how users navigate the site (data is collected anonymously).
- Marketing Cookies: Used to display relevant advertisements, only with your consent.
Your cookie preferences
You can disable cookies other than essential ones by changing your browser settings. However, disabling certain cookies may limit the site's functionality — for example, you may need to log in every time you visit.
8. Protection of Minors
Age Restrictions & Protection
ce888 strictly operates for users aged 21 and above only. We do not intentionally collect any personal information from minors. Age verification is mandatory at the time of registration, and if it becomes known that a user is under 21, their account will be immediately closed and all data will be deleted. We request parents and guardians to monitor the online activities of children and teenagers.
9. Responsible Gaming & Use of Information
The Role of Information in Player Protection
ce888 may analyse your gaming behaviour and financial transaction data to identify potential signs of problematic gambling. This analysis is conducted entirely for your protection. Where necessary, we may inform you about deposit limits, temporary breaks, or self-exclusion options. For more information on responsible gaming, visit our Responsible Gaming page.
10. Policy Changes & Updates
Notification of Changes
ce888 may update this privacy policy from time to time. For significant changes, we will notify you at your registered email address or display a clear notice on the site. If you continue to use the site after any changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page occasionally.
11. Contact & Complaints
Privacy-Related Requests
For any questions, requests, or complaints regarding your privacy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 Bengali-language support
We will endeavour to respond to your request within a reasonable time. Requests to access or correct information will be processed after identity verification.
Related Pages
Please also read our other policies and guidelines:
- Terms & Conditions — General terms of service
- Responsible Gaming — Safe and healthy gambling habits
- About Us — Introduction to ce888
- FAQ — Answers to common questions